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Guard Tour System Case Study - Brosnan

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Guard Tour System Case Study - BrosnanSolutionIndustriesFocus IndustriesWe are currently focused on meeting the needs of facilities management professionals and our focus industries include cleaning, security, and corporate real estate. Other industries coming soon.SecurityA baby-sit tour system that uses GPS, sensors and automation to modernize wordage of security services.Field ServiceA field service managment solution that uses GPS and sensors to transform service organizations.CleaningA cleaning software solution that uses sensors and automation to optimize your cleaning workforceCorporate Real EstateA mobile platform that uses sensors and automation to optimize service wordage wideness your property assets.BlogContact+1 (646) 306 0143Request DemoLoginCustomer success story100,000+Location eventsper day1,000+Service alertsper day40+Incident reportsper day10+Hazard reportsper dayBackgroundHeadquartered in New York City, Brosnan is one of the largest providers of technology-driven security services. With increasingly than 500 years of law enforcement experience, Brosnan protects 500+ locations and 1.5M people nationally every day.A key component of Brosnan’s technology leadership is their wearing whet Command Center.Wideness16 large monitors, management can monitor surveillance footage, vehicle location, social media activity, police and news alerts to pinpoint threats in seconds. The Command Center is monitored 24/7 and overseen by a former NYPD Chief of Intelligence and a former Counterterrorism Commander.To remoter protect their customers, properties, and people, Brosnan implemented Lighthouse.io to ensure they had live, continuous visibility of officer location and activity.ObjectivesLighthouse.io and Brosnan worked together to unzip the pursuit objectives:Improve officer safety and reduce risk by virtuously tracking officer locationImprove service wordage with digital worriedness logs and systematic services alertsImprove incident management with real-time recording, notification, and resolutionBe simple to adopt, manage and use wideness 50 locations for a national customerSolution OverviewThe solution consisted of two key elements:Security baby-sit mobile app to track officer location, record patrols, manage tasks, report issues, well-constructed inspections and communicate with managers.Command Center Web portal to monitor officer location on a live map, receive incident reports and alerts in real time and communicate with officers.How it worksA mobile device with the Lighthouse.io app is carried by all security guards. This using passively monitors the location of guards in the background, whilst moreover permitting guards to scan QR Codes at predefined checkpoints. This location data is sent to the Lighthouse.io service in real time, and allows management to ensure they are meeting their service requirements and the safety of their guards.In wing to location monitoring, the Lighthouse.io using allows guards to well-constructed inspections and report issues directly via the mobile application.ResultsLaunched at over 80+ locations wideness North America, Brosnan Risk achieved the pursuit daily results:100,000+verifiable location events each day providing uninterrupted live map of officer location40+daily incident reports identifying assaults, car accidents, misplaced children, shoplifters, theft and vandalism wideness the properties1,000+daily worriedness logs recording deportment such as removing vehicles for fire lanes, money moves, and capturing photos documenting secure zones25+daily photos capturing incidents and secure zone verification1,000+daily service notifications ensuring Officers well-constructed tours and inspections10+daily hazard reports recording safety concernsInsightsAnalyzing incident and worriedness wideness all locations, Brosnan Risk found:47%of incidents occur from the ~8% of properties77%of assaults result in police involvement whereas only 27% of thefts do2%of incidents require an ambulance be called, ~1 medical incident per day69%of safety hazards relate to slip/trip and fall, 2% relate to electrical hazards43%of interventions involve removing cars from fire lines14%of interventions involve removing solicitations, panhandlers and the homelessBrosnan Risk leverage these insights to optimize resource allocation,improve safety procedures and mitigate risks."Lighthouse helps us protect the safety of our people, customers and properties. Using the live map and mobile reporting, our Command Center can rapidly monitor and respond to any incident wideness the country."Patrick Brosnan Jr. - Vice President, Operations & TechnologyWant to replicate these results,keep and grow increasingly customers?Contact UsRequest DemoLighthouse.io is commited to helping businesses optimize 
workforce and resources through enhanced visibility, interactions 
and insights.Copyright © 2018 Lighthouse.io IncHomeBlogCareersContactTermsPrivacyOAKLAND Lvl 5, 555 12th St Oakland, CA 94607MELBOURNE Lvl 1, 47 Easey St Collingwood, VIC 3066✕Request a demo of Lighthouse.ioSubmit✕Contact Lighthouse.ioSubmit