lighthouse.io - Privacy

Lighthouse.io - Privacy Policy

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Lighthouse.io - Privacy PolicySolutionIndustriesFocus IndustriesWe are currently focused on meeting the needs of facilities management professionals and our focus industries include cleaning, security, and corporate real estate. Other industries coming soon.SecurityA baby-sit tour system that uses GPS, sensors and automation to modernize wordage of security services.Field ServiceA field service managment solution that uses GPS and sensors to transform service organizations.CleaningA cleaning software solution that uses sensors and automation to optimize your cleaning workforceCorporate Real EstateA mobile platform that uses sensors and automation to optimize service wordage wideness your property assets.BlogContact+1 (646) 306 0143Request DemoLoginPrivacy PolicyEffective: January 31, 2016 Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns well-nigh our privacy practices, please finger self-ruling contact us at team@lighthouse.io. Lighthouse.io Inc. and/or its subsidiaries, successors or assigns (together, the "Company") is the owner of Lighthouse.io (the "Platform"), a deject software platform that integrates with mobile apps to provide location awareness, unhook targeted content and interactions, and generate real-world analytics (the "Software"). The Software collects information that personally identifies you ("Personally Identifiable Information" as specified in the Online Privacy Act of 2003 (California)). The types of information we collect are listed below. ##THE INFORMATION WE COLLECT In the undertow of merchantry it is necessary for us to collect Personal Information. This information allows us to identify who an individual is for the purposes of our business, contact the individual in the ordinary undertow of merchantry and transact with the individual. We require this information in order to verify the identity of our Users, to protect our customers, and to ensure the integrity of the Software. Some parts of the website are public and you may visit these anonymously. We will collect personal identification information from you only if you, or an authorized individual, such as an employer, agent, or flipside individual whom you have authorized to share data well-nigh you (collective, the "Authorized Agents") voluntarily submit such information to us. You and/or the AuthorizedWage-earnercan refuse to supply personally identification information, except that it may prevent you from engaging in unrepealable website related activities or accessing parts of the Platform. The Company's mobile using and Software Development Kit (the "SDK") which provides the technology required to integrate your mobile using with the Lighthouse platform (collectively the "Lighthouse.io App and SDK"), and the traps and platforms that support the use of the Software (collectively, the "Hardware") monitor interactions, provide location awareness, and generate real-world analytics. Together, they gather a wide variety of information well-nigh Users that is both Personally Identifiable Information and Non-Personal Information. Without limitation, the type of information we may collect is: (a) Personally Identifiable Information. We may collect personal details such as an individual's name, location, stage of birth, details and other information specified as "Personal Information" that allows us to identify who the individual is. We may utilize this information in order to transmute our Software to Users' needs or to develop new tools for the community; (b) Contact Information. We may collect information such as an individual's email address, telephone & fax number, and other information that allows us to contact the individual; (c) Communications and Workflow. We may collect information well-nigh a User's work habits, worriedness and communications when the User uses the Lighthouse.io App and SDK, Hardware and/or the Software. This includes, without limitation, messages and communications between Users, User's activities such as task lists, service audits, incident reports, timekeeping information, and other communications, such as notifications, alerts and text. (d) Financial Information. We may collect financial information related to a User such as any wall or credit vellum details used to transact with us and other information that allows us to transact with the User and/or provide them with our Software; (e) Social Media Information. We may collect twitter, Facebook or other social media Usernames if you connect to these social networks through the Software; (f) Location Information. We use proprietary and non-proprietary technologies, including, without limitation, Global Positioning System technology, geo-fencing, Bluetooth radio (the "Beacons"), WiFi networks, smartphones and other location technologies to determine your location when you use the Lighthouse.io App and SDK, Hardware and/or the Software. Your use of the Lighthouse.io App and SDK, Hardware and/or the Software permits theVisitorto gather, analyze, and exploit this information, which includes data on a User's physical whereabouts, and the time spent in a given location. Please discontinue use of the Lighthouse.io App and SDK, Hardware and/or the Software, if you do not wish to share this information. (g) Statistical Information. We may collect information well-nigh an individual's online and offline preferences, habits, movements, trends, decisions, associations, memberships, finances, purchases and other information for statistical purposes; (h) Other Non Personally Identifiable Information. We may collect other Non Personally Identifiable Information well-nigh an individual, which we will maintain in vibrations with this Privacy Policy. We may moreover collect non-Personal Information well-nigh an individual such as information regarding their computer, network and browser. This may include their IP address. ###Children (i) We do not knowingly collect, use or unroll personal information from children under 13, or the equivalent minimum age in the relevant jurisdiction, without verifiable parental consent. If we learn that we have placid the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, without first receiving verifiable parental consent we will take steps to delete the information as soon as possible. ##HOW INFORMATION IS COLLECTED Most information will be placid in undertone with an individual's use of the Lighthouse.io App and SDK, Hardware and/or the Software and/or provided by an AuthorizedWage-earneron behalf of Users.. However we may moreover receive Personal Information from sources such as advertising, an individual's own promotions, public records, mailing lists, contractors, staff, recruitment agencies and our merchantry partners. In particular, information is likely to be placid as follows: (a) Accounts. When an individual submits their details to unshut an worth or has their details submitted by an Authorized Agent; (b) Contact. When an individual contacts us in any way; (c) Location Tracker. When you download the Lighthouse.io App and SDK on your mobile device, tablet, or any other device capable of using the Software, for instance, without limitation, Hardware such as smart bands, bracelets and badges. The Lighthouse.io App and SDK will track and unriddle your movements, location, interactions, as well as other details well-nigh Users such as mobile device UUID, mobile device specifications. (d) Log in. When a User logs into the Lighthouse.io App and SDK, and/or Software for the first time. (e) Cookies. TheVisitormay use "cookies" to enhance User experience. Your web browser places cookies on their nonflexible momentum for record-keeping purposes and sometimes to track information well-nigh them. Cookies are pieces of information that a website transfers to your computer's nonflexible disk for record keeping purposes. Most web browsers are set to winnow cookies. Lighthouse.io uses cookies to make your use of our website and Software as user-friendly as possible. Cookies are useful to estimate our number of visitors and to determine overall traffic patterns through our website. If you do not wish to receive any cookies you may set your browser to refuse cookies. This may midpoint you will not be worldly-wise to take full wholesomeness of Lighthouse.io's App and SDK, Hardware and/or Software. (f) Third Party Information Collection. In some cases third parties may use cookies and other technologies such as web beacons and JavaScript on our website in connection with online Software like website analytics and surveys. This may indulge them to collect information well-nigh your use of our website (including your computer's IP address) which they may store in Australia or other countries. The use of these technologies allows them to unhook customised value to users of our website and other websites and provide other Software relating to website worriedness and internet usage. Those third parties may moreover transfer the information they collect to others where required to do so by law, or where those others process the information on their behalf. The Software we may use from time to time include Google Analytics, Yahoo, Adobe and Microsoft and may be stored in Australia, the United States or elsewhere. You can find increasingly details in the privacy policies for those Third Parties, including information on how to opt-out of unrepealable conduct. (g) Third Party Links. Our website may contains links to other sites. We are not responsible for the privacy practices or policies of those sites. As there are many circumstances in which we may collect information both electronically and physically, we will endeavour to ensure that an individual is unchangingly enlightened of when their Personal Information is stuff collected. ##WHEN INFORMATION IS USED & DISCLOSED Time Period. We will retain Personally Identifiable Information for as long as you use the Service. We will delete all Personally Identifiable Information well-nigh a User as soon as reasonably possible without the User terminates use of the Service, with the exception of any data necessary to alimony on file for in order to provide for the possibility of legal claims, and/or long term data analysis. Such data shall be kept for a maximum of three (3) years without a User has terminated use of the Service. Other Information may be stored for longer periods. Non-Disclosure. We will not unroll or sell an individual's Personally Identifiable Information to unrelated third parties under any circumstances. We do not sell, trade, or rent Users Personally Identifiable Information to others.MerchantryOperations. Information is used to enable us to operate our business, expressly as it relates to an individual. This may include: (a) The provision of goods and services between an individual and us; (b) Verifying an individual's identity; (c) Communicating with an individual about: i. Their relationship with us; ii. Our goods and services; iii. Our own marketing and promotions to customers and prospects; iv. Competitions, surveys and questionnaires; (d)ModernizeCustomer Service. Information you provide helps us respond to your consumer service requests and support needs increasingly efficiently. (e) Personalize Your Experience. We may use information in the volume to understand how our Users as a group use the services and resources provided on the Platform. (f) Site Improvement. We may use feedback you provide to modernize our products and services. (g) Payments. We may use the information Users provide well-nigh themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. (h) Emails.
We may use the email write to send you information and updates pertaining to their order. It may moreover be used to respond to inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include visitor news, updates, related product or service information, etc. Lighthouse.io adheres strictly to permission-based email policy. Except as mentioned above, Lighthouse.io will not send you unsolicited email information, commercial offers or advertisements. (i) IP Address. We use your IP write to help diagnose problems with our server, and to supervise our website. We do not link your IP write which accesses our website to any personal information. We use tracking information to determine which areas our site users visit based on traffic to those areas. Lighthouse.io does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you. Third Party Use. We may mart your personal information with our related persons corporate, your representatives and with our software providers that squire us with archival, auditing, accounting, consumer contact, legal, merchantry consulting, banking, payment, delivery, data processing, data analysis, information broking, research, investigation, website or technology software. Third parties to whom we unroll personal information may be located in Australia, the United States of America and other countries. Disclosure. There are some circumstances in which we must unroll an individual's information: (a) where required or authorized by law; (b) to implement the terms of any try-on we have with you; (c) to squire the lawful investigation of a law enforcement authority; (d) to protect the rights, property or personal safety of flipside Lighthouse.io customer, any member of the public or Lighthouse.io; (e) where the resources and operations of the merchantry are transferred to flipside party as a going concern; or (f) as otherwise described in this Privacy Policy. ##WHEN WE CONTACT USERS ###Special Offers and Updates We send all new users a welcoming email to verify their new worth and personize their password and username. Established users will occasionally receive information on products, Software, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the marrow of each email. ###Software Announcements On rare occasions it is necessary to send out a strictly Software related announcement. For instance, if our Software is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature. ###Customer Software We communicate with users on a regular understructure to provide requested Software and in regards to issues relating to their worth we reply via email or phone, in vibrations with the user's wishes. ##OUR SECURITY MEASURES Lighthouse.io has made a substantial investment in server, database, replacement and firewall technologies to protect our information assets. These technologies are deployed as part of sophisticated security architecture. All data resides in a tightly controlled, secure data center. These investments midpoint that information well-nigh the identity and preferences of individual members is strongly protected by Lighthouse.io versus unauthorized access. We will maintain safeguards to protect the security of these servers and your personal information. Lighthouse.io may process, store and when up its information with the assistance of those providers. ##POLICY MODIFICATIONS We may transpiration this Privacy Policy from time to time. If/when Lighthouse.io makes changes to this privacy statement, we will update our website and email users who have given us permission to do so. We will post any changes here, so be sure to trammels when periodically. ###Contacting Lighthouse.io well-nigh Privacy If you have any questions well-nigh our privacy statement, the information we have placid from you online, the practices of this website, or you wish to wangle or correct the personal information we hold well-nigh you, please contact us: Australia Postal Address: Inlight Labs Pty Ltd Level 1, 47 Easey Street Collingwood VIC 3066 Phone: +61 3 9417 1272 Email: issues@lighthouse.io. United States Postal Address: Lighthouse.io Inc, Level 5 555 12th St, Oakland CA 94607 Phone: +1 (646) 306 0143 Email: issues@lighthouse.io Lighthouse.io is commited to helping businesses optimize 
workforce and resources through enhanced visibility, interactions 
and insights.Copyright © 2018 Lighthouse.io IncHomeBlogCareersContactTermsPrivacyOAKLAND Lvl 5, 555 12th St Oakland, CA 94607MELBOURNE Lvl 1, 47 Easey St Collingwood, VIC 3066✕Request a demo of Lighthouse.ioSubmit✕Contact Lighthouse.ioSubmit